In order to give you an opportunity to touch and smell the quality of a monte & coe product, we offer a 30-day hassle-free exchange and return policy. All items must be shipped within 30 days of purchase. All items must be unused, in original condition and packaging, for a refund to be issued. All refunds and exchanges will be subject to review by a monte & coe team member.
Please email firstname.lastname@example.org, if you would like to process an exchange or return.
Sale & Discounted Items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. We are, however, more than willing to offer a store credit for items that were purchased at a reduced price.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and no store credit will be provided.